Contact Us

21 Latrobe Terrace, Paddington QLD 4064

5a/143-147 Queen St, Cleveland QLD 4163

1300 267 482

  • Instagram - White Circle
  • Facebook - White Circle

©2019 by The Cosmetic Hub 

Terms and Conditions

Welcome to The Cosmetic Hub.  Please feel free to browse and use this website, while on this site you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern The Cosmetic Hubs relationship with you in relation to this website.  If you disagree with any part of these terms and conditions, please do not continue to use our website.

The content of the pages are subject to change without notice. This website is for your general information and use only.  

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose

 

  • We do not issues refunds for products or services

  • We require at least 48 hours notice for skin and injectables and 72 hours for cosmetic tattooing notice to be given for any appointment cancellation

  • If you cancel within the required time frame of your appointment, or do not attend a booked appointment, we reserve the right to retain your deposit

  • In the case of pre-paid treatments, the full cost of treatment will be forfeited

  • Our procedures and products may not be suitable for you and whilst all due care and skill is exercised in treating our clients ultimately it is your responsibility to determine if the product or treatment is right for you.

  • In order for us to provide you with a great service it is essential that you provide all information requested in completing consent forms or advising us of any factors that may affect your treatments. You also need to have realistic expectations of the results of treatment. We encourage you to work with your therapist or health professional on what you can achieve with your treatment.

 

Prepaid Treatment

      • If you pre-pay for treatments there is no refund on pre-pays and they are not transferable to other individuals, treatment areas or clinics.

      • Pre-pays have a 6 month expiry date 

      • 48 hours’ notice is required for any pre-paid appointment cancellations. If you cancel a pre-paid appointment within 48 hours, or do not attend the appointment, the treatment will be forfeited.

      • You agree to these terms by purchasing pre-paid treatments.

ANTI WRINKLE TERMS AND CONDITIONS

  • Clients may require less or more units to treat the selected area. If a client requires more than the maximum number of units to treat the selected areas, additional payment will be required. No refunds or reduction in price will be allowed if a client purchases a package but does not, or cannot safely, use all of the product units in the package in the one appointment.

  • The number of units administered will solely be at the discretion of the medical practitioner prescribing the product..

  • Products purchased in a package can only be used in one appointment and one individual

  • Packages cannot be split over appointments.

  • Packages cannot be shared between two people.

  • Standard terms and conditions for cosmetic injections apply.

  • The terms of our refund policy apply to cosmetic injectables.

  • Due to legal reasons, product names cannot be used in advertising. Please contact your nearest clinic for further information.

  • Sales Gift cards are non redeemable with injectables promotions or sales.